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The Role of Data Observability in Building Impactful Dashboards and KPIs | Rakuten SixthSense
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The Role of Data Observability
in Building Impactful
Dashboards and KPIs


10 mins

...
Rakuten India

January 11, 2025

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In today’s data-driven world, effective dashboards and KPIs are crucial for businesses to make informed decisions, drive growth, and stay competitive. However, the accuracy and relevance of the data displayed are only as good as the data observability practices that support them. Without proper observability, your KPIs could be based on incomplete or erroneous data, which can lead to missed opportunities, inefficiencies, and poor decision-making.

Data observability plays a central role in ensuring that your dashboards reflect real-time data health, uncover hidden insights, and enable proactive problem-solving. This blog will explore how data observability can enhance dashboard performance, improve KPI accuracy, and provide actionable insights that drive business success. We'll also discuss how tools like Rakuten SixthSense are helping organizations optimize their dashboards and KPIs for maximum impact.

1. What is Data Observability and Why is it Crucial for Dashboards?

Data observability is the practice of monitoring, tracking, and managing the health and integrity of your data pipelines. It ensures that your data flows seamlessly from its source to its destination, allowing you to monitor for any disruptions, errors, or discrepancies in real time. By providing visibility into your data's health, observability ensures that your dashboards and KPIs always reflect accurate, reliable, and timely information.

1.1 Key Benefits of Data Observability for Dashboards

  • Improved Data Quality: Observability tools ensure data integrity by detecting anomalies early, preventing errors from affecting your KPIs and dashboards.
  • Real-Time Insights: Data observability provides real-time monitoring of your data pipelines, ensuring that your dashboards always reflect the most up-to-date information.
  • Faster Issue Resolution: By identifying data issues early, observability enables teams to resolve problems quickly, ensuring uninterrupted dashboard performance.

1.2 Key Metrics for Observing Data Health

  • Data Consistency: Ensures that data across different sources is synchronized and consistent.
  • Anomaly Detection: Identifies unusual patterns in data that could lead to errors in KPIs.
  • Data Lineage: Tracks data from its origin to its final destination, ensuring visibility into every transformation or manipulation.

2. Building Dashboards with Reliable Data from Observability Tools

When creating impactful dashboards, data observability tools help ensure that the information presented is accurate, actionable, and reliable. These tools not only track the flow of data but also monitor its quality and integrity, providing data teams with the ability to resolve issues proactively and improve decision-making processes.

2.1 How Data Observability Improves Dashboard Performance

Dashboards are only as valuable as the data they present. Data observability tools help businesses create dashboards that provide insights into the right data, at the right time, and in the right format. By integrating real-time monitoring and data quality checks into your dashboards, you ensure that the data displayed is consistently accurate and actionable.

2.2 Key Features to Look for in Observability Tools for Dashboards

  • Real-Time Alerts: Alerts for any anomalies or inconsistencies in the data being fed to the dashboard.
  • Historical Data Trends: Observability tools allow you to track trends over time, helping to identify patterns that may affect KPIs.
  • Seamless Integration: Integration with various data sources like Snowflake, AWS, or Databricks ensures your dashboard pulls data from reliable and consistent sources.

3. Data Observability and KPIs: Ensuring Accuracy and Actionability

KPIs are at the core of business decision-making, and data observability ensures that the KPIs you track are grounded in reliable, high-quality data. Without proper observability, KPIs can be misleading, potentially causing businesses to make decisions based on faulty or incomplete data.

3.1 Leveraging Data Observability to Improve KPI Accuracy

With data observability, organizations can proactively detect data anomalies or discrepancies that might impact KPIs. By continuously monitoring data quality and integrity, observability tools ensure that your KPIs are based on accurate and trustworthy data.

3.2 Integrating Observability Into Your KPI Strategy

  • Define Data Quality Metrics: Establish clear metrics for data accuracy, completeness, and consistency to ensure the reliability of your KPIs.
  • Use Observability Tools for Continuous Monitoring: Leverage tools like Rakuten SixthSense to track the health of data pipelines and ensure your KPIs reflect real-time data.
  • Set Up Alerts for KPI Variations: Implement alerts for sudden drops or spikes in key metrics to stay ahead of potential issues.

4. Overcoming Common Dashboard and KPI Challenges with Observability

Creating effective dashboards and KPIs comes with its own set of challenges, such as data inconsistencies, delayed updates, and missing information. Data observability addresses these challenges by providing continuous visibility into your data pipelines, enabling quick identification and resolution of issues before they impact your dashboards or KPIs.

4.1 Key Challenges in Building Reliable Dashboards and KPIs

  • Data Latency: Delay in data updates can lead to dashboards displaying outdated information.
  • Data Quality Issues: Inconsistent or missing data can affect the accuracy of KPIs and dashboards.
  • Data Silos: Data spread across multiple systems can lead to fragmented views and incomplete dashboards.

4.2 How Observability Addresses These Challenges

  • Real-Time Data Updates: Continuous monitoring of data ensures that dashboards reflect real-time insights.
  • Proactive Anomaly Detection: Early identification of issues in data flows ensures data quality is maintained.
  • Unified Data Views: Observability tools allow for seamless data integration, ensuring that KPIs are based on a holistic view of your data.

"Effective data observability isn’t just about monitoring; it’s about proactively ensuring that your data pipelines are running smoothly and your KPIs are always accurate. With the right tools, businesses can ensure that their decision-making is based on the best available data."


Data observability is crucial to building impactful dashboards and KPIs that reflect accurate, actionable insights. By ensuring real-time monitoring, data quality, and proactive issue resolution, businesses can leverage data observability to make better, more informed decisions. With tools like Rakuten SixthSense, organizations can unlock the full potential of their dashboards and KPIs, driving better business outcomes.

Ready to enhance your dashboards and KPIs with reliable, real-time data observability? Try Rakuten SixthSense for a free demo today!

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