We’re a 2025 G2 Best
Software Award Winner!
Rakuten SixthSense has been recognized among the Best Software Companies in APAC & India in the 2025 G2 Best Software Awards! πŸŽ–οΈ

A huge thank you to our customers and partners for trusting us! πŸ’œ
See Why We’re Award-Winning!
How Business Intelligence & Analytics Drive Data-Driven Decisions | Rakuten SixthSense
blog_thumbnailblog_thumbnail

Data Observability:
How Business Intelligence & Analytics
Drive Data-Driven
Decisions


10 mins

...
Rakuten India

April 11, 2025

Share this blog

...

How Business Intelligence & Analytics Drive Data-Driven Decisions

In today's digital-first economy, data is the new oil. But raw data alone has limited value until it's refined, contextualized, and visualized. That's where Business Intelligence (BI) and Analytics come in.

For organizations aiming to be truly data-driven, BI and analytics are not optional β€” they are foundational. They empower leaders to make informed decisions, uncover new opportunities, reduce operational risks, and continuously optimize performance.

In this blog, we explore:

  • What Business Intelligence and Analytics really mean
  • Key differences between BI and Analytics
  • Benefits of adopting a data-driven decision-making culture
  • Tools and technologies powering BI & Analytics
  • How Data Observability supports reliable analytics

What is Business Intelligence (BI)?

Business Intelligence refers to technologies, applications, and practices used to collect, integrate, analyze, and present business data. The goal of BI is to support better strategic, tactical, and operational decision-making.

Typical BI capabilities include:

  • Dashboards and scorecards
  • Ad hoc reporting
  • Data warehousing
  • Visualizations
  • KPI monitoring

BI helps organizations answer "what happened?" by offering descriptive and diagnostic insights.

What is Analytics?

Analytics goes beyond BI to include techniques that help explain "why it happened," "what will happen," and "what should we do about it?"

Analytics is typically divided into:

  • Descriptive Analytics – Summarizing past data
  • Diagnostic Analytics – Identifying causes
  • Predictive Analytics – Forecasting future outcomes
  • Prescriptive Analytics – Recommending actions

Together, BI and Analytics provide a full picture β€” from past performance to future potential.

BI vs. Analytics: Key Differences

Feature Business Intelligence (BI) Analytics
Focus Reporting on past and present data Understanding and predicting outcomes
Primary Users Business users, operations, executives Data scientists, analysts
Techniques Used Querying, dashboards, ETL Statistics, ML, data modeling
Output Type Reports, KPIs, visualizations Predictions, recommendations
Decision Type Strategic, operational Strategic, prescriptive

Why Data-Driven Decision Making Matters

Data-driven organizations outperform their peers by making smarter, faster decisions backed by real-time information and empirical evidence.

Key benefits include:

1. Improved Accuracy

  • Reduce reliance on gut instinct
  • Make decisions based on objective facts

2. Operational Efficiency

  • Identify bottlenecks and inefficiencies
  • Optimize resource allocation

3. Faster Response Time

  • React quickly to market changes or customer needs

4. Competitive Advantage

  • Discover trends and opportunities early

5. Customer-Centricity

  • Use data to personalize offerings and improve service

BI & Analytics Tools Driving Adoption

Here are some of the most widely used platforms that power data-driven cultures:

1. Power BI

  • Microsoft's end-to-end BI platform
  • User-friendly for business users
  • Visit Power BI

2. Tableau

  • Strong in interactive dashboards
  • Ideal for exploratory data analysis
  • Visit Tableau

3. Looker

  • SQL-centric and cloud-native
  • Popular with product and marketing teams
  • Visit Looker

4. Qlik

  • Associative data engine for in-memory analytics
  • Visit Qlik

5. Google Data Studio

6. Snowflake + dbt + Sigma

Common Challenges in BI & Analytics Initiatives

Despite growing adoption, many organizations still struggle with:

  • Data Silos
  • Unreliable or incomplete data
  • Delayed reporting cycles
  • Lack of self-serve access for business users
  • Misalignment between data teams and business goals

These issues can lead to poor decisions, wasted resources, and missed opportunities.

How Data Observability Improves BI & Analytics

For BI and analytics to succeed, the underlying data must be:

  • Accurate
  • Fresh
  • Complete
  • Well-modeled and governed

Data Observability ensures that these conditions are met.

Platforms like Rakuten SixthSense monitor:

  • Data pipeline health
  • Data quality anomalies (volume, freshness, schema, distribution)
  • End-to-end lineage
  • Real-time alerting and scoring

This guarantees that dashboards and predictive models are powered by reliable data, not outdated or broken pipelines.

πŸ‘‰ Learn more: Rakuten SixthSense Data Observability πŸ‘‰ Try the interactive demo: See It In Action

Final Thoughts

Business Intelligence and Analytics are vital for making decisions that are timely, accurate, and impactful. But their success hinges on the quality and trustworthiness of data feeding into them.

By embracing Data Observability as part of your BI and analytics strategy, you ensure that your insights are always rooted in truth.

Data-driven decisions only work when your data works.

That's where Rakuten SixthSense comes in.

Ready to strengthen your decision-making engine? πŸ‘‰ Try our interactive demo today and see the power of data observability in action.

/>